Elena and her family could not be more amazing! Right from the word go Elena was helpful, kind and enthusiastic, and went out of her way to make sure we had all the information we might need or want. We asked if they could accommodate for 2 of us and she was only happy to amend her services to do that. Right from being picked us up at the airport, my friend and I felt comfortable to be around them and we quickly fit in with the family. They have gone above and beyond with making us feel welcome, and in the 4 months we have been there, we have been encouraged to practice and learn the language, in an environment that felt like our home. All the family are helpful and supportive and only want the best for you. Both my friend and I feel our experiences would have been incredibly different had we of been living anywhere else, and we could not recommend Elena enough. The 5 stars above simply aren't enough.