Jacqui was pleasant enough but there was no Wi-Fi unless I stood in the passage outside the lounge. My food was raided in the fridge by another guest, and the same guest made a big noise at 4am which continued until 5am on the Saturday morning. And to cap it all the same guest barged into my room at 5am. Jacqui was apologetic but I left early because she wasn't really that keen to do something about the errant guest