How do you verify hosts?

Any hosts that are connected with a Local Partner are visited by them before being listed on Homestay.com. Please note, Homestay.com do not visit or verify in person any homestays listed on the Homestay.com website.

We ask that hosts confirm their email addresses and phone numbers during the signup process. We review every profile in detail before allowing the listing to appear on the website.

Hosts connected with a Local Partner are required to upload ID/Proof of Address documentation or show it to the Local Partner during the homestay visit. Hosts who are not connected to a Local Partner are not obliged to provide documentation but encouraged to upload documentation whilst completing their profile. Documentation gives interested guests peace of mind and security when choosing to book and stay in a homestay so we encourage our hosts to upload documentation completing their profile.

Please note that documentation provided by hosts is never published on Homestay.com. If you provide documentation, we will put a note on your profile indicating that you have submitted documentation and this note will be clearly visible on Homestay.com to all interested guests. We currently store documents in Amazon S3. This storage complies with the safe harbour regulations. All documents are encrypted, and only accessible with private tokens dynamically generated.


We're here to help!

If you have a question we haven't answered, get in touch at support@homestay.com.

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