How and when do I pay?

Once a host confirms they're available, you pay a 15% booking fee to secure your booking (maximum fee of 199 $£€) using a choice of payments.

Some hosts avail of our Deposit payment option where you pay 25% deposit of the price of stay in advance at the time of booking. The 25% deposit payment is made to the host 2 business day after your scheduled arrival date. This 25% deposit payment will be transferred to the host directly, if you cancel less than 7 days in advance. For a refund of this deposit payment, cancellation must be made at least 7 full days prior to arrival.

You pay your host the balance of the price of stay on arrival or as stated by your host on their profile and agreed by you on booking. Each host should inform you how they would like to be paid, for instance by cash, bank transfer, PayPal or another payment method. We do not recommend the use of Money gram or Western Union.

Please be cautious of any host who contacts you about an additional security deposit if its not included on their profile. Our hosts have been advised that if they wish to request an additional deposit, they must make this explicit in their profile.

What methods of payment are accepted?

You have a choice of payment methods for paying the booking fee: Visa, Mastercard, American Express, Maestro, Laser, JCB & PayPal.  

You then pay the total accommodation cost owed directly to your host, either on arrival or in advance. Your host will let you know how they want you to pay them the balance when the booking has been confirmed. 

When do I pay?

Once a host confirms they're available, you can go ahead and pay the booking fee. You then pay your host on arrival or as stated by your host on their profile and agreed by you on booking.

What currency do I pay in?

When making a booking, the online booking fee is currently charged in either EUR , GBP £ or USD $.

You can pay the outstanding amount to your host in the host’s local currency.


We're here to help!

If you have a question we haven't answered, get in touch at support@homestay.com.

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