Will I be notified of confirmed bookings?

Yes. You'll receive an email and an SMS notification each time a new booking is made. You'll also receive a reminder email three days before the guest(s) arrive (unless the booking is made within three days of arrival).

In the unlikely event that you have a problem with honouring a booking, please contact us or your Local Partner as soon as possible. You should not contact the guest directly.

We're here to help!

If you have a question we haven't answered, get in touch at support@homestay.com.

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