What can I do if I can't resolve an issue with my guest?

If you have an issue with your guest, we would recommend that you come to an amicable agreement with your guest that is fair for you both.

Although we're not party to the agreement we are always on hand to offer advice and support where we can, and help you come to an amicable resolution.

We're here to help!

If you have a question we haven't answered, get in touch at support@homestay.com.

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