Need help?
Can I cancel/delete/remove my account/listing?
Yes, you can deactivate your host account any time. Please note: If you have a guest account and want to remove it please email: support@homestay.com and we can do it for you.
We expect our hosts to hounor their outstanding bookings where possible or contact us if you can't honour your bookings
Here is how to deactivate
when logged in to your homestay account, click your name and then chose account.
You will then be taken to the screen below, click deactivate your listing as shown.
Chose one of the options as shown below and then click on the pink option yes, please deactivate my listing
If you have any other queries please contact support@homestay.com
We're here to help!
If you have a question we haven't answered, get in touch at support@homestay.com.