What if I am contacted by a Host before I make a booking on Homestay.com asking me to transfer money?

Homestay.com does not operate in this way.  None of our hosts will contact you via your private email address to arrange and confirm the booking. The email address or phone number of the guest and host are never disclosed until a confirmed booking has been made on Homestay.com via https://www.homestay.com
DO NOT transfer money to a host who is emailing you directly outside of the Homestay.com message system.

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If you have a question we haven't answered, get in touch at support@homestay.com.

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