How it works - Guest

Before you book a homestay you must contact the host through our messaging system to check if they are available for your specific dates. Once the host confirms they are available, you pay a 15% booking fee when you book online and the balance directly to your host later. Once you’ve completed your booking, we’ll immediately send you a confirmation email with your host’s address and contact information. You must be 18 years or older to book on Homestay.com, or if under 18 years old, you must be accompanied by an adult for the duration of your booking.

Check Availability

Our hosts receive bookings on a request basis. You must first send the host a message with your specific dates. Once the host confirms they are available, you can book.

  • 1

    SEARCH FOR A DESTINATION

    Enter a destination in the search box or choose one from the dropdown list.

  • 2

    SELECT DATES AND NUMBER OF GUESTS

    Select Check In and Check Out dates for your stay and choose the number of guests.

  • 3

    CHOOSE A HOMESTAY, THEN CHOOSE A ROOM

    Choose a homestay to book, then select a room. Prices are per room per night. Check the number of guests the room accommodates and the bed configuration. Check the room price. Some hosts offer discounted weekly and monthly prices as well as single occupancy prices for solo travellers.

  • 4

    CONTACT HOST TO CHECK AVAILABILITY

    Contact the host through our messaging system to check if they are available for your specific dates. Ask any other questions you may have about the homestay.

  • 5

    COMPLETE YOUR BOOKING

    Once a host confirms they are available, you can complete your booking online. Click on the ‘Book Now’ button in the notification email we send you. Fill in your details and pay 15% booking fee online to secure the booking. You’ll receive a confirmation email after you complete the booking fee payment. It will include the exact address and directions to the homestay, and your host’s email and telephone contact details.

  • 6

    TRAVEL TO YOUR CHOSEN HOMESTAY

    Pack your bags, it’s time to go! Let your host know in advance what time you expect to arrive at their home. Bring photo ID and a copy of your booking confirmation email.

  • 7

    PAY BALANCE TO HOST, ENJOY YOUR STAY

    Pay your host on arrival or by prior arrangement. The booking confirmation email highlights the amount you need to pay to your host. You and your host should ensure you know what the arrangement is for payment before you arrive. If you are unsure or need more information, contact your host before you arrive.

  • 8

    SEND US YOUR FEEDBACK

    Shortly after your homestay experience, we’ll send you an email asking for your feedback. Please take the time to answer just a few short questions, it will help us greatly in making our service the best it can be. The host will also receive a similar feedback email, to rate and review their experience. This will help other guests who want to book your homestay.