在惠灵顿经历了寄宿家庭

Hi Sandra,
Please recall that you had arrived a day earlier than booked! The guest bed linen is always changed when previous guest leaves and so was clean and please remember that it is a part of our home and we definitely live in a vacuumed home and in hygienic conditions so your comment is not acceptable.

Let me remind you that although the check in time is at 10.00 AM, just to suit your convenience, you inconsiderately called me at wee hours to wake me up to ask if it was okay to come a day earlier as you were already in the airport, I was kind enough to accept your request but then you didn't turn up. Subsequent to that you didn't have the decency to inform me that you had gone away to your sister's house without even apologising for the inconvenience you caused me. Later in the afternoon, you called and insisted on coming to the house when I was away on some other work. (You have to understand that this is a homestay and not a motel or a hotel, where a reception is available to accomodate such requests. Check in and Check out times are pre-scheduled to mutual convenience).

Let me also clarify about one bulb in the candelabra, The candelabra were designed to hold three 'incandescent' bulbs but now has been replaced with LED bulbs, The LED bulbs are more bright and a guest like you recommended me to have one bulb fitted due to high lumens of light it emits and it was too bright for the three bulbs.

Well, I am surprised at your comment about the room, the room dimensions have not been changed since the pictures were posted and it has the same windows. I would like to take this opportunity to tell you that I have been hosting guests since 4 - 5 years and have had innumerable guests from various countries through Homestay and Airbnb who have been very satisfied and have complimented their experience.

I earnestly believe that you had a different agenda and did not want to stay here You had also insisted for your deposit refund to my son (minor) probably you didn't realise that the deposit is paid to Homestay.com and not to hosts.

My advice to you is to stay in hotels in future which might suit your taste and not try to stay in inexpensive homestays! I am happy to continue to host genuine and happy guests who appreciate homestays. By the way, I have had two guests who have enjoyed their stay since your visit and continue to have bookings