Norman made me feel like I was in my own house, surrounded by my family, because he cares a lot for the students who stay with him, making them feel part of his family. He is very kind and always provided me with food and advice when I needed it. He is very nice and with a beautiful place to live.

One of the things I most appreciate and pay attention to, when I am staying somewhere, is in the washroom. And this in particular that I had to use in Helen's house, from the beginning I did not like it because when I arrived I saw it very dirty and this was very unpleasant. I'm patient, but I hate to go to in a dirty washroom. The day I had to wash it was very unpleasant to see so much dirt in it, I cleaned it because I can not go to the washroom in these conditions, but it was always full of hairs left by the other student who was staying at her house. The person I go to share the bathroom with is a 17-year-old Chinese man who is very untidy, always leaving the shower dirty after bathing. Every time I tried to talk to Helen about this subject, she defended him and excused him because he is a teenager, in other words, he spoiled him too much. Or when I tried to talk to him about the problem he ignored me and treated me very poorly. In the washroom there is no soap to wash your hands, a clean towel to dry them or toilet paper, only the first few days she gave me some toilet paper, but the rests of the days I had to buy it on my own. The schedule for bathing is from 9 am to 10 pm, which I did not like because I always take my shower in the mornings, before going out to study. And the time she gave you to do this, it was only 15 minutes. I always saw the kitchen and the fridge untidy, and this worried me because it is the place where food is preserved and cooked. She cooks with a lot of spice and oil, for taste and when I asked her to please cook with less spicy, she replied that this way of cooking was how the other student like it and that she would not stop cooking like that. At the beginning I didn't know that I was making a lot of noise when I went down the stairs, Helen decided that the best way to communicate this dissatisfaction was to put a sign in the middle of the stairs, saying that you do not make a noise when you go down the stairs and do not bang the doors when you close them, As if you were a little girl who does not understand when someone speaks to me. When I needed to wash my clothes, I could only put the clothes inside the washing machine and the dryer but I could not program it to control the heat of the water or the heat that it gave to dry, because she believed that I would damage her machines, when is very easy to know the operation of these. When she needed to call me or call the other student, she hit from the first floor to the ceiling facing my room or his. I didn't like this because I have always considered that it is better to call someone by name and through an educated communication. There are the manners and the option to call with the voice, but not with a stick.