Susana
Creativo/a, Colto/a, Sociable
I care my guests so as a family members, surveing they wellnes. Moreover i offer Luxory detail in an elegant contest, high quality of the services, cleaning, modern bathroom forniture.
On a typical day...
Sono molto ospitale. La mia casa é la tua casa.
When I host guests...
Sono collaborativo/a e pratico/a. Posso mostrare ai miei ospiti dove andare a aiutare loro ad arrivare a destinazione.
Hobbies
Nuoto, Cucina, Programmazione, Arredamento interni, Sport
Ospita persone dal
2016
Dettagli Alloggio
- Preferisce ospitare
- Uomini
- Donne
- Coppie
- Famiglie
- Studenti
Casa in stile coloniale degli anni '40 Liberty, Deco. Completamente ristrutturato con mobili antichi e decorazioni originali dell'epoca, tutte le camere sono luminose e ariose. Tutti i dettagli sono curati per fornire un servizio simile ad un hotel in un'atmosfera familiare cubana. Situato in uno dei quartieri più tipici dell'Avana nel Centro Habana, gode di una posizione ideale per raggiungere i luoghi più importanti della città in pochi minuti lungo la strada. La mia famiglia e io viviamo nella proprietà e offriamo una colazione leggera inclusa.
I miei animali
Gatto
In casa
- Lavatrice
- Internet
- Aria condizionata
Camere disponibili per la prenotazione
Informazioni sul quartiere
Centro Habana ed è una delle strade più popolari. Pieni di musica e colori, i tuoi vicini sono i rappresentanti più vivi e veri di ciò che significa essere cubani. In soli 3 minuti è possibile raggiungere Hammel Alley: un trionfo di colori e folclore cubano. In 5 minuti arriverete al Malecon, la spiaggia più famosa del mondo. In 10 minuti La Rampa popolata e di animazione notturna ai piedi del famoso Hotel Habana Libre: il viale dove tutti sono al tramonto In 15 minuti c'è il Campidoglio, la Central Plaza e i quartieri dell'Avana Vecchia, El Floridita, Obispo Street, Paseo del Prado, Plaza Vieja e tutti gli altri luoghi famosi della città vecchia. In soli 20 minuti sono riuscito ad arrivare alla Plaza de la Revolucion con il monumento di Martì. Puoi raggiungere tutti questi luoghi incantevoli a piedi o con uno dei tipici risciò che si trova nello stesso angolo della casa. Puoi anche andare in giro in un "almendron", il tipico taxi cubano che attraversa la vicina strada di Nettuno. Se hai la tua auto a noleggio puoi parcheggiarla comodamente nel parcheggio statale a 50 metri di distanza.
Nel vicinato
- Parco
- Centro commerciale
- Fermata Autobus
- Ospedale
Pasti
L'host puó offrire una piccola colazione a sua discrezione. Tutti i pasti, inclusi una colazione completa, possono incorrere in un costo addizionale, se offerti. Pasti e relativi costi devono comunque essere organizzati direttamente con l'host.
Included in the stay
- Colazione Leggera Gratuita
- Uso cucina
Disponibile su richiesta ad un prezzo aggiuntivo
- Colazione completa
- Pensione completa
Tipi di cucina disponibili su richiesta
- Per diabetici
- Intolleranza ai latticini
Regole di Casa
Regole sul Fumo
La famiglia non ha fumatori.
Non è permesso fumare.
5 Recensioni
Aprile 2019
Questo ospite ha assegnato 5 cuori all'host, ma non ha lasciato nessun commento.
Marzo 2019
Very friendly and helpful people. Very good Service
Dicembre 2018
Susana and Her husband were extremely welcoming and helpful. Both speak great English and were able to recommend places to visit and arrange transportation. Very nice breakfast and beautiful case. I would definitely recommend to stay in this casa. Very close to the centre. You will get to experience the real havana in this neigberhood. I also recommend you speak to Susana and Her husband if you need transportation, a guide or anything else - they are very helpful!
Kinga and Michal
Novembre 2018
La casa de susana y Paolo es preciosa y muy limpia. Ubicada en centro habana con todos los servicios próximos, paladares, meeting point internet, en un barrio lleno de vida para disfrutar de la realidad de esta preciosa ciudad. Los anfitriones excepcionales, siempre dispuestos a ayudar y muy cercanos the hacen sentir como en casa. Magnífica habitación con impoluto cuarto de baño, toallas limpias y sábanas de algodón blanco, sin duda nuestra casa para siempre cada vez que regresemos. Gracias infinitas a los tres!!! Ya sois nuestra familia
Febbraio 2018
The house itself is beautiful, clean and modern. Air conditioning is great and my bathroom was lovely. Breakfast was served at the time requested with lots of fresh fruit, juice, coffee, eggs etc.
The wi-fi is dependent upon the ETECSA router which is the park nearby and can only be accessed (sometimes and with much difficulty, slowly) from the balcony.
We were given keys to our room but were unable to enter the house without buzzing the doorbell as we had no main door key. Upon arrival we were told that we could buzz at any time of the day and night. We never returned later than 1am which in Cuba with the dancing is early.
At night the door to the living room and the balcony are locked preventing us from going to the balcony (to try to get wi-fi), to the living room or even leaving the apartment to go for a walk (we had access to our room only -- no common spaces, no outdoor space). My friend buzzed at 6.40am because she wanted to go to the balcony and was unable. Told in that moment that with the exception of emergencies we can not buzz before 7am (meaning we can not leave the house or go outside without his permission). This is a house not a prison!!!! The rules in the room stated after 1am we must let him know if we would be late but there no rules about the morning.
While I had water for my entire stay my friend (in the room with the bathtub) had water only one of four days (we were given a 6 CUC discount for the entire stay). Thankfully we had booked two rooms so my friend used my bathroom.
Unfortunately I would not recommend this house as we had no freedom of movement (he even called to remind us we had a dinner reservation and would we arrive at the restaurant in time). A home stay can not be dependent upon entering and leaving with the owner's permission. In a rental house/room people are always free to come and go as they please. The attitude and set up of the owner needs to change. The house is structured in a way that guests can not really use the common spaces. This is not a home stay. It's a room stay that seems like a convent room with no freedom to leave and return without his permission -- questions upon returning home, comments etc. He is always there controlling what we are doing, how we are doing it, always giving too many unasked suggestions.Host reply
We are baffled by Caitlin's comments that we do not hesitate to define a mixture of mystifications and lies.
Caitlin and her friend Paola have since submerged us of requests via e-mail (which we have kept as evidence) to get suggestions for restaurants, clubs and so on. They urged us to reserve for them restaurants and places that were difficult to reserve, something we did in our name, thanks to the esteem that all Havana reserves for our seriousness. On their arrival, under the pretext that they had not changed money at the airport, not only did they not pay, as Homestay provides, the reservation, but they forced us to pay even the taxi, we also changed for them money the same night so they could go and have dinner. The payment of the amount due to us took place only 2 days later and following various requests.
Defining our home as a prison is at least absurd and offensive. Our guests have the maximum freedom to enter and exit at any time of day or night without having to give any justification, finding our staff and ourselves available for any and every need 24 hours a day. Being our home for guests with the setting of a hotel and not an apartment for the exclusive use of a single guest, it is necessary, to protect the rest of others, to limit access to the central hall between 24 and 7 am, even if, as can read in the regulations in the rooms, in the site and described aloud on arrival of guests, it is always possible to agree times of access verses (we have guests who go jogging every morning at 6 am without any problem and air flights that require to leave the Guest House at 3 in the morning). Over all the doors of the hall give outward and for safety it is necessary to close them during the night. We only ask our guests to inform us in advance of their time requirements in order to guarantee a prompt service in respect of the rest of others, which instead was not received by Paola in particular that he believed to be able to manage schedules and times so unpredictable and variable from moment to moment placing us in serious difficulty even with the breakfast service, reservations for restaurants and taxis forced to wait while practicing a pre-agreed flat rate.
For when the alleged problem of lack of water is a ridiculous lie because of the ease with which the same Caitlin makes it improbable: the rooms are all served by the same water distribution system and so it can not happen that in a room there is water and in another no!
Unsolicited suggestions do not exist! Caitlin and Paola have engaged us with continuous requests for suggestions for restaurants and tours and as our habit we have offered our experience to allow them to make the most of their holiday and to save money on bars, restaurants and transport. We are new to Homestay, but we have long been present on other sites where the comments of a hundred of our guests testify to us. The assistance we give to our guests has always been welcome and requested, but has never influenced the price of the room despite being a service, in the opinion of many who have gratified us of their preference, which is priceless.
We recommend to Caitlin and Paola, for the next time, to reserve in an apartment isolated only for them, so they can manage in total autonomy without disturbing anyone.
Come posso prenotare?
Contatta l'host per verificare la loro disponibilità e chiedi loro eventuali informazioni necessarie a finalizzare il tuo soggiorno. Una volta che l'host conferma che e' disponibile per le date richieste, è possibile completare la prenotazione.
Quando pago?
Una volta che un host conferma la propria disponibilità, puoi procedere con la prenotazione pagando il 15% come commissione di prenotazione (con un massimo di 250$£€ per soggiorni di lungo termine), utilizzando uno dei seguenti metodi: Visa, Mastercard, American Express, Maestro, Laser, JCB & PayPal (quest'ultimo non disponibile in determinate nazioni). Successivamente, pagherai l'host all'arrivo, oppure in base alle condizioni descritte nel profilo dell'host e concordate al momento della prenotazione. Ti preghiamo di prestare sempre molta attenzione alle richieste di pagamento anticipato avanzate dall'host, specialmente quando tali termini di pagamento non sono inclusi nel profilo dell'host. Tutti i nostri host sono stati avvisati che, se desiderano richiedere un pagamento anticipato, devono indicarlo chiaramente all'arrivo. In ogni caso, ci raccomandiamo di diffidare da chi chiede un pagamento da effettuarsi via Money Gram o Western Union.
Quando posso condividere i miei dati di contatto?
Non appena la prenotazione viene confermata dall'ospite e la commissione di prenotazione viene pagata, Homestay.com invierà una mail di conferma con gli indirizzi email e numeri di telefono per mettersi in contatto direttamente. E' vietato scambiare contatti diretti attraverso il sistema di messaggistica prima del pagamento della prenotazione.