First off when we arrived we had to move houses because they over booked. Only could stay in the second house for one night then another move to our third and final house. Not our ideal plan this is why we booked in the first place, so we didn't have to keep moving. The third and final house was loud and smokey. This was all from the owner herself. She would sit outside our rooms off the kitchen and chain smoke and talk very loudly even when she knew we were waking up early for an excursion. We had them book a taxi for my family to go out to the country side then come morning come to find out that they booked a bus so they could tag along and use us to pay for the taxi. They never discussed this with us and it was very off putting. We felt taken advantage of. Third and for most we left with BED BUGS!! When we approached them about it they didn't care one bit. Never offered to take care of it or move us to another room. If I was traveling to Cuba I WOULD NOT STAY HERE.