My boyfriend and I had a wonderful stay with Chiaki in her home. My brother recommended that we all stay together on our quick visit to the Kyoto/Osaka area. Thankfully, we were able to reserve 2 rooms (about 2 months in advance). I had many questions before traveling, and Chiaki was very helpful in answering them via email, and made sure our travels were as organized as possible. Chiaki was very friendly, and even let us check-in a little early. Typically, when my boyfriend and I travel, we stay at Airbnb homes - so this was our first experience with Homestay.com and getting to know the hosts. It was such a different experience because of such a warm welcome. My brother was already staying at the house about a week before we arrived, so he was able to help direct us, along with Google maps, once we got to the Itami Airport. It was a little difficult navigating the train/bus, since we don't understand Japanese, but we were able to ask around and point to where we wanted to go - we made it after about an 1 hour commute! My brother decided to choose the dinner option our first night, and it was delicious. It was a nice experience to have a home cooked meal, since we mainly survived off of convenient store foods and restaurants during our 2 week trip. We also enjoyed the light breakfast offered each morning. My favorite was the homemade bread and strawberry jam (and matcha blendy sticks). They also have two dogs, who are so cute and friendly. This was such a great experience, and hope to visit again soon. Thank you so much, Chiaki!