To Shinjuku,Shibuya,Ghibli,Mt.Takao

Homestay in Shinjuku,Shibuya,Harajuku,Ghibli museum,Kawagoe,Mt.Takao,Chichibu,Okutama,Onsen(Hotspring) - Tokyo, Japan

About the Homestay

Suburban Cosy
  • Welcomes
  • Males
  • Females
  • Couples
  • Families
  • Students

Konnichiwa. Welcome to tokyo.
Sachiko was born and grew up in Higashimurayama-city,Tokyo.
Higashimurayama-city is known as the stage of the ghibli movie"My Neighbor Totoro" and the home of the dierector,Hayao Miyazaki.It is the good harmony of the nature and the urban life to live.It also close to Koganei park where there is Edo Tokyo Open-Air Architectural Museum-Inspired to create "Spirited Away".
The park is also known as one of the most beautiful cherry blossom view spots in Tokyo.
We both went to a high school in Minnesota,USA as exchange students. We are very experienced travelers and homestay hosts from all over.There are lots of fun event opportunities and experiences to get together with guests!
From our experiences,we believe our place is worth staying for guests like;
-Who want to discover the east and west side of Tokyo and sightseeing spots outside.
-Who is studying or working here, will be studying/working , wants to study/work in the future
-Who is looking for long stay from one week,however,short stay guests are also welcome!
-Who want to live outside city where is rare quiet area with a lot of nature in Tokyo and less "gaijin"(tourists).
-Who want to communicate with hosts and local people.
-Who love sharing cross-cultural experiences,reading,traveling,music,and outdoor activities because we love those.

We can offer one day experience(chargeable) during Sunday to Wednesday depending on hosts schedule such as:
-Organic agriculture experience locally
-Outdoor activities
-Surfing(Jul-Sep) in Chiba
-Sightseeing at Okutama,Chichibu,Mt.Takao,Mt.Fuji,Kamakura,and so on.

These plans are extra charge.
PLS ask for more details.

We will NOT ACCEPT THE BOOKING WITHOUT enough information about you. We would appreciate your brief INTRODUCTION for the first message. We also require your EMAIL ADDRESS,ID VERIFICATION,and your PROFILE PHOTO to be uploaded on page before confirming the booking.

While our family members' are working,we are always happy to share fun time with you as much as we can. You can always rely on us and feel free to talk and ask about anything. We are really hoping you will have new discovery and inspiring experiences through your stay here.

==Why we started homestay host==
First we want to share why we started this homestay.
Sachiko,Kurara(Daughter of Sachiko),Jun(Son) had backgrounds of living or traveling around other counties, and talked people, learned culture, history, and there is always something made us happy and interesting, or something that leads us to. What we learned is that while traveling or deciding what to do, we always look for something we can trust especially people, or information.
Whenever we come back to Japan, we always appreciate what we have here in our country, convenient transportation, food, nature, Onsen, Temples, advanced technologies, many fun places to hang out. However,a tough thing about Tokyo is getting busier and too complicated to know where to go in order to learn about true culture, history, language, or to meet certain people you want to talk.
That is why we would like you to help give information depending on what each of you want and support you to have wonderful time here.
We would like to request you to write about yourself as much as possible when you message us so that we can tell you read our description, and we will be able to know how passionate you are coming here and how we can help you.
====HOST MEMBERS===================================
●Sachiko spends most of her time for tiny camping car traveling and meeting new people.Her speciality has long been export and import business in a Japanese company,holds MBA degree majored in Globalization of Business.
After she left the company, she traveled all over Japan driving herself and some European and Asian countries. From those experiences, she opened the place called Junction Bar Roppongi,in the centre of Tokyo,where she can connect with people from other countries(it is closed in 2018). She has organized lots of exchange events such as Sake tasting,Music Lives,Art exhibitions,Japanese calligraphy experiences,Japanese language lessons,Business presentation events,and so on.Now supporting disabled people at work from the experience of supporting mentally challenged people.A board member in PR of family support group of psychiatric disorder. Holds several certificates for severely disabled people's care and care prevention.
Her hobbies are traveling,wood crafts(DIY),reading,running,surfing,and so on.
●Kurara, 29, her passion is singing and interests in music are soul/blues/jazz and often has live shows in Tokyo. She graduated the US university degree majored in economics.She experienced hospitality business,are now working for a foreign language school. She likes to travel, go out with friends, and do adventures.
She is always willing to do music session with guests and sometimes go out with. She has an experience of living in US,Australia,and Germany. She is fluent in English,learning Chinese and German. (She got married in Jun,2022 and now lives nearby in the same city)
●Jun,28,has studied in Los Angeles for two years.He is shy,but really a polite and warm person. He played baseball.Watching baseball games and listening Japanese and western pops are his great interests.He loves going to Karaoke and Batting center(cage).

==About this House/ Service details==
●Meals(Currently the service is halted)
Breakfast and dinner available for charges(not everyday depending on mom's work schedule)
Full breakfast 500yen/each, Dinner 1000yen
※Meals are based on healthy Japanese foods.It's not vegan nor vegetarian.We can try to cook allergy cause free meals,too.(Please understand it's not done perfectly).

You will find the old style of Japanese foods aren't far from that before our food culture was influenced by the west.I hope you enjoy the harmony of Japanese foods in balance.
※There are varieties of convenience stores,super markets,drug stores(carry foods,drinks,and commodities),and restaurants in neighborhoods,too.
●We offer free one set of towels.
●No pick-up service at the airport(Narita/Haneda)
We will provide detailed access to the nearest station by email after your booking.We will pick you up the nearest station,Kumegawa(久米川), when you arrive.However,we will appreciate that you avoid the midnight arrival.
●Below events are available to arrange depending on our schedule.Please ask us in advance if you would like to experience.Needed to be scheduled and reservation.
-Sake Brewery tour and tasting(Toshimaya Sake Brewery 10 minute walk from the house) 1,500yen
-Calligraphy lesson by a professional teacher at the house 1,500yen
●Recommended Sightseeing spots that most of my guests have enjoyed
◆East Side(City areas)
-Shinjuku(Shopping,Restaurants,Games,Night life,anything!)
-Nakano(subcultural walk)
-Akihabara(Maid Cafes,Animes....)
-Tokyo Tower(Akabanebashi)
-Asakusa to Skytree(the second popular sightseeing spot in Japan)
-Odaiba(Great ocean view,Big Gundam,Shopping and so on)
◆West Side(Suburbs and Nature)
-Kichijoji-Inokashira Park(the most popular city in Tokyo to live for Japanaese)
-Ghibli Museum
-Tokyo Racecourse(JRA)
-Kawagoe(search "Koedo Kawagoe".very historial beautiful town and easy access from our house)
-Mt.Takao and Onsen(Hiking and Hot spring,The number of visitors is the top in the world)
-Okutama(You won't believe it's the same Tokyo area for its beautiful wild nature)
◆Hot Spring(Onsen) nearby
-Ofuro no Osama(in Hanakoganei station,just two stations from home)
Address:3-9-10Hanakoganei Minamicho,Kodaira-shi,Tokyo
◆One day trip to the below popular sightseeing spots and our guests have visited.
Please ask us for other spots you are interested.
●We have also experienced to host international students following schools,interns,and business travelers.
-Sophia University
-Musashi University
-Temple University Tokyo
-Musashino Art University
-The University of Tokyo
-The University of Tokyo Japanese Language Education
-Japanese Language schools
-Juntendo university hospital
- Amicus Therapeutics
-Musashino Art university

◆Universities in neighborhood
-Waseda University Tokorozawa Campus(10.2km)
-ICU(International Christian University)(10.9km)
-Tsuda University(4.8km)
-Tokyo Gakugei University(6.8km)
-Hitotsubashi University(8km)
-Musashino Art University(5.1km)
-Meiji Pharmaceutical University(3.8km)
-Housei University(7.9km)
-Seikei Universtiy(11.5km)
-Musashi University(18km about 40minutes by train)
◆Japanese Language Schools in neighborhood
-West Tokyo International College西東京国際カレッジ(1.1km)
===More schools for easy access from home===
-Human Academiy Japanese Language School Tokyo Campus(Takatanobaba station) by one train
-Shinjuku Japanese Language Instititure新宿日本語学校(Takatanobaba station) by one train
-TCC Japanese Institute(Araiyakushimae)easy access from home by one train
-Any Japanese Language schools in Shinjuku
◆Global companies
-Bridgestone,Tokyo AC Tire Plant(3.1km)
-Citizen Watch Co.Ltd(6km)8 minute train ride
-Hitachi Central Research Laboratory(6.9km)12minute train ride
●Recommended Restaurants
There are so many restaurants around the house,such as sushi,ramen,yakiniku,
shabushabu,yakitori,izakaya,Chinese,Thai,Indian,Korean,Italian,Noodles(Soba,Udon),and KARAOKE,too!
Please go to "Location" to see the details.
●Local Landmarks and National Institutions
-Shofuku Temple(the only national heritage of architects in Tokyo)(1.5km)
-Toshimaya Sake Brewery(the oldest-450years Sake brewery in Tokyo)(1.3km)
-National Center of Neurology and Psychiatry, Japan(3.0km)
-The National hansen's disease museum(2.7km)
-National Defense Medical Center(5.4km)
-Tokyo Metropolitan Tama Medical Center(8.5km)
-International Cooperation, National Rehabilitation Center for Persons with Disablities(6.3km)
-Yokota Air Base(16km)
-Kasumigaseki Country Club(19.4km)
●Other facilities
-Gyms and Pools
Higashimurayama sports center-500m
※200yen/each for gym alley,400yen for swimming pool
Rondo fitness club-1.0km※membership required
-Dance School
Noa Dance Academy(Shinjuku)
-Kojima electric shop(700m)
●Rental bicycle is available at the bike parkings of Kumegawa(north side) or Higashimurayama(west side) station.200yen/per day
We are looking forward to meeting you!

Bedrooms available for booking

Minimum stay is for 5 nights

Maximum stay is for 124 nights

Check-in date must be before 03 Apr 2024

Available for given dates

Long stay? If you have a reoccuring schedule where days in the week do not require accommodation, you can unselect those days below. This will inform the host and reduce the price of your stay.

Private Room 1
From ¥2,800 per night
Double Room
Sleeps 2

Bathroom shared (with family / other guests)
1 Bunk Bed

Bedroom availableNot available for dates

The room is private for you and your friend or family,not shared with strangers.Equipped with an air-conditioner/heater,desk/chair,hungers,pinches. Bathrooms and toilets are shared with family and other guests.

  • Desk and Lamp
  • Air Conditioning
  • Closet / Wardrobe
  • Mirror
  • Fridge
  • Hair-dryer
 1 guest
2 guests
Nightly Price
Weekly Price
Monthly price
Private Room 2
From ¥2,940 per night
Double Room
Sleeps 2

Bathroom private (exclusive to guest)
1 Futon Bed

Bedroom availableNot available for dates

The room is private just for you and your friend or family,not shared. Equipped with an air-conditioner/heater,desk/chair,hungers,pinches. Bathrooms and toilets are shared with family and other guests.

  • TV
  • Air Conditioning
  • Mirror
  • Hair-dryer
 1 guest
2 guests
Nightly Price
Weekly Price
Monthly price
Private Room 3
From ¥2,800 per night
Double Room
Sleeps 2

Bathroom shared (with family / other guests)
1 Bunk Bed

Bedroom availableNot available for dates

The room is private just for you and your friend or family,not shared. Equipped with an air-conditioner/heater,desk/chair,hungers,pinches. Bathrooms and toilets are shared with family and other guests.

  • Desk and Lamp
  • Air Conditioning
  • Mirror
  • Fridge
  • Hair-dryer
 1 guest
2 guests
Nightly Price
Weekly Price
Monthly price
You have selectedNightsPrice of StayBooking FeeTotal

About the Area

1) 13-15 minute walk from nearest station called Kumegawa station(1.3km),Seibu-Shinjuku-Line.  
2) Located about 30 minutes from Seibu Shinjuku or Takatanobaba by express trains(Seibu-Shinjuku Line) 340 yen for one way
2)17 minute walk(1.5km) from Higashimurayama station(Seibu-Shinjuku Line) connected to Kokubunji St., JR Chuo Line(10 minutes from Higashimurayama).
JR Chuo Line stops many of major cities in Tokyo.
3)10 minutes by bus from Shin-akitsu station(JR musashino Line) or Akitsu station(Seibu Ikebukuro Line)
*LCC Bus from Narita airport to Tokyo or Ginza Station is convenient and reasonable price(1300yen)
*Airport Limousine Bus from Haneda airport to Tokorozawa station is convenient 1,700yen
Tokorozawa to Kumegawa is two stations by Seibu Shinjuku Line.
4)Taxi fee(one way) is about 35,000yen from Narita Airport to the house.
Taxi from Haneda airport about 16,000yen
5)Baggage Delivery Service from the Airport to Home

Local Area Facilities
  • Park
  • Gym
  • Swimming
  • Cinema
  • Library
  • Shopping Centre
  • Amusement Park
  • Sports arena
  • Restaurant
  • Bus Stop
  • Train station
  • Hospital


Hosts can offer a complimentary light breakfast at their discretion. All other meals, including a full breakfast, might incur an additional cost, if offered. Meals and any additional payment should be arranged directly with your host.

Included in the stay
  • Complimentary Light Breakfast
  • Use of Kitchen

House Rules

☆Policy and Rules ☆
●Please make your payment through paypal by the date of your arrival or in cash on the first day of your arrival.Then we will give you the house key. Exception is not acceptable on your payment.
※Please burden bank transfer fee at your expense.
※We don’t accept by installments.
※All payment is not refundable after you check in.
●Please be responsible for your key and return on the day of your departure. We will ask you 2,000yen for the loss.
●Meals are not included in our price. Please refer “services” for optional breakfast and dinner.
●No curfews, however, PLEASE be responsible for your involvement of accidents, criminal issues on your own.
●No illegal drugs, underage drinking are allowed.
We will report the police right away when we find out your illegal behavior in our house or neighborhood.
●Please be careful not to ring or knock neighbors’ door at any occasion.
● We do not allow guests to smoke both inside of our house and outside(garden, deck) of our house in order to avoid the cause of fire.
●Please turn off every light and air conditioner/heater when you are not in use.
●You can use kitchenware, but not cooking stove. Please be responsible to clean up by yourself and put them back.
●Please refrain from using cologne or any other strong fragrance.
●Please separate trash following the city rule as guided in the kitchen.
※Please do not leave bulk trash such as stuffed animals, bags, shoes, suite cases, and so on.Those trash is chargeable.
●Please be responsible for your stuff, buy what you need, and your belongings.
●The bathroom is available for 24 hours. Bathtub is not allowed to use.
●No entry for non-occupants. Not allowed to invite friends without host’s permission.
●No loud noises, loud singing, odors or bad behavior towards others.
●We are not responsible for your lost or stolen valuables.
●You are not allowed to enter private room.
●Please do not talk on the phone at the room balcony in the midnight.
●We will come into your room sometimes to vacuum while you go out. Please let us know if you don’t want be disturbed.    

☆On the day of your departure☆
●Please do not forget to return your key
Thank you very much.

☆On the day of your arrival....
●At Kumegawa station,Wifi access is available at Mos Burger near the north exit of Kumegawa Station,McDonal's between the south and north exit.
*Free high speed Wifi is available inside the house.
Meals are available depending on host mom's working schedule.
(Currently,fool services are halted)

● Breakfast(8:00am)    500yen/per day
  Dinner (18:30pm) 1000yen/per day
※ Reservation one day in advance is required.
●One set of bath towel  Free
●Laundry machine       100yen/per one time
●No pick up services except on your day of the arrival from Kumegawa station.
We are normally able to give you a ride to the station on your last day as well, however,sometimes not available depending on our working schedule.
Thank you very much for your understanding.


●Rental bicycles are available at the bike parking lots at north exit of Kumegawa Station.
It is required to be insured to ride a bicycle in Japan.

Smoking Rules

Your host is a non-smoker.

Smoking is not allowed.

48 Reviews

  • Picture?type=square&height=200&width=200

    Age 18 - 24

    5 hearts
    September 2023

    I had such a great experience at Sachiko's. I spent my last week in Japan there which is located in a cute town not far from the station. It was the perfect place to end my journey! I which I could have stayed longer to spent more time with Sachiko who is a perfect host and practice my Japanese more ! And her cooking is really good. I will come back to enjoy some activities together ! Thank you for everything.

  • Picture?ss=bah7cekicgdpzay6bkvussinz2lkoi8vahn0l0f2yxrhci8znjm3odm zxhwaxjlc19pbgy7afrjigxwdxjwb3nlbjsavekidgrlzmf1bhqgowbussipzxhwaxjlc19hday7afqw  dc59eb49ab2495b378fcf0a4c7c3690759423837&style=small

    Age 18 - 24

    5 hearts
    July 2023

    Sachiko-san is a wonderful person. She really helped us a lot to find our way around Tokyo and we especially enjoyed the conversations with her. We felt very comfortable with her from the first day, like at home and she grew on us from the first moment. We really would have loved to stay longer and even though we only stayed 1 week, it was not easy for us to say goodbye. We really hope to see her again one day. Take care and thank you for everything Sachiko-san! :)
    And for anyone out there looking for a homestay in Tokyo, this is the place to go ^^

    Read more »

  • Picture?ss=bah7cekicgdpzay6bkvussinz2lkoi8vahn0l0f2yxrhci8zmdm4mza zxhwaxjlc19pbgy7afrjigxwdxjwb3nlbjsavekidgrlzmf1bhqgowbussipzxhwaxjlc19hday7afqw  183969c20ae4a9053845f18dae3861a9a5cc7d9b&style=small

    Age 18 - 24

    5 hearts
    January 2021

    I would really recommend staying with this warm and welcoming family! Higashimurayama is also a lovely place with plenty of beautiful locations to explore. Both Sachiko and Kurara did their best to make me feel welcome and I had a wonderful time staying with them during my winter holiday! I got to experience an authentic Japanese new year experience and I had lots of fun! I'm hoping I get the chance to stay with them again sometime in the future! 色々ありがとうございました!

    Read more »

  • Picture?ss=bah7cekicgdpzay6bkvussimz2lkoi8vahn0l0f2yxrhci84ndk5mt9lehbpcmvzx2lubjsavekidhb1cnbvc2ugowbussimzgvmyxvsday7afrjig9lehbpcmvzx2f0bjsavda%3d  c3a7646f78a117c76e9f41234b92c74476483bb8&style=small

    United States
    Age 25 - 34

    5 hearts
    August 2020

    Getting the chance to stay with Sachiko and Kurara was an amazing opportunity! They were lovely, warm, and inviting hosts who were able to show us a fantastic time. We got to experience a wondrous and authentic Japanese New Year's when we stayed with them, which is something we will never forget. We were glad to start our trip by staying with them, because they helped us learn more about Japanese culture and language customs. If you are looking for a chance for a cultural exchange and are happy to get out of the hustle and bustle of the city, please consider staying with Sachiko and Kurara!

    Read more »

  • Picture?ss=bah7cekicgdpzay6bkvussinz2lkoi8vahn0l0f2yxrhci8yntkymdy zxhwaxjlc19pbgy7afrjigxwdxjwb3nlbjsavekidgrlzmf1bhqgowbussipzxhwaxjlc19hday7afqw  29dea8d2a3ae8347b35a39ebd97d2d3938936028&style=small

    Age 35 - 44

    5 hearts
    January 2020

    FIRST of all it was a very great time and i would recommend everyone to stay at Sachiko.
    2nd I am very sorry for my late response but i lost all my data at home... jeah long story.
    At the end i want just say: Thank you for this great experience!!

  • Picture?ss=bah7cekicgdpzay6bkvussinz2lkoi8vahn0l0f2yxrhci8ynzq4ote zxhwaxjlc19pbgy7afrjigxwdxjwb3nlbjsavekidgrlzmf1bhqgowbussipzxhwaxjlc19hday7afqw  5467df3b626d956550f59e5b6a2c235fc5642eb0&style=small

    Age 25 - 34

    5 hearts
    December 2019

    Dans un coin calme dans la périphérie de Tokyo, l'hébergement de Sachiko et Kurara est vraiment agréable à vivre et l'accueil y est chaleureux. La gare est à environ 15min à pied mais le sentier le long de la rivière est idéal pour une petite balade. On peut se rendre dans le centre de Tokyo en 30 minutes par train.
    Il y a quelques restaurants de sushi, ramen, curry, udon, pizza dans un périmètre proche de la maison.
    Sachiko organise aussi parfois des évènements en relation avec la culture japonaise (calligraphie, visite d'une fabrique de saké traditionnel,...) qui peuvent en intéresser certains.
    Vous pouvez réserver sans problème!

    Read more »

  • Picture?ss=bah7cekicgdpzay6bkvussinz2lkoi8vahn0l0f2yxrhci8ynzy2otk zxhwaxjlc19pbgy7afrjigxwdxjwb3nlbjsavekidgrlzmf1bhqgowbussipzxhwaxjlc19hday7afqw  9e91dcd7eb318295956a4c0cf0d6db09b8a1bf38&style=small

    United States
    Age 25 - 34

    5 hearts
    November 2019

    The home was great. The host was very welcoming. And I would gladly love to stay again.

  • Picture?ss=bah7cekicgdpzay6bkvussinz2lkoi8vahn0l0f2yxrhci8yotc1nzi zxhwaxjlc19pbgy7afrjigxwdxjwb3nlbjsavekidgrlzmf1bhqgowbussipzxhwaxjlc19hday7afqw  480ae817d199ed77c0c94bf60703c2aab20d6504&style=small

    United Kingdom
    Age 25 - 34

    5 hearts
    September 2019

    I arrived at Sachiko and Kurara's home in early September at quite short notice before I begin my work in Japan. Despite the stress of moving in and starting work, I truly felt at home in the leafy suburban backdrop of Higashimurayama. Sachiko treated truly me like family, and we often have many enjoyable conversations and funny moments (such as Shimura Ken's famous local comedy skits). I felt really as if she was my mum, and would often refer to her as 'Okaasan' to her and my friends in Japan... Even as I left, Sachiko texted me asking me if my moving in went well, as she was concerned that I had no bedding. I miss her and living at her place every day, it really felt like home. I wish I could stay longer... Her daughter kurara greeted me with such a warm smile, especially given I was a stranger to her. I felt really at ease after all this. This was my 2nd time doing homestay in Japan, the first time I was 20 years old. But I felt coming to this homestay was one of the best decisions I made before coming here.

    If you are thinking of visiting or staying in Tokyo, I recommend Sachiko's home. Kumegawa station is about 15 mins walk, about the same ish for Higashimurayama station. The walk is so serene and peaceful as you walk across the town, along the river bed, there's often children playing near the school, and lots of nooks and crannies to see and experience for newcommers in Japan. I really loved getting away from the hustle and bustle of the city. But for those wanting to visit the city centre, it is about 30-50 mins away depending on which station and if you get a rapid service train... I used to travel via higashimurayama->kokubunji->chuo line to tokyo (20 min to shinjuku from there). But of course you can also go for kumegawa->takadanobaba (about 20 mins) and grab the yamanote line (circlular line) which will take you around a large number of tourist spots. So don't worry about the distance, travelling on japan's railway system is a unique experience in itself.

    Read more »

  • Picture?ss=bah7cekicgdpzay6bkvussinz2lkoi8vahn0l0f2yxrhci8yntk4ode zxhwaxjlc19pbgy7afrjigxwdxjwb3nlbjsavekidgrlzmf1bhqgowbussipzxhwaxjlc19hday7afqw  7a594df8d7f7a81e008ec02d8e22c8addd2267c8&style=small

    United States
    Age 35 - 44

    5 hearts
    July 2019

    Sachiko was a great host and gave me lots of recommendations on where to visit in Tokyo. Her meals were very delicious. If I return to Tokyo in the future, I would love to stay at her house again.

  • Picture?ss=bah7cekicgdpzay6bkvussinz2lkoi8vahn0l0f2yxrhci8yntq5mdy zxhwaxjlc19pbgy7afrjigxwdxjwb3nlbjsavekidgrlzmf1bhqgowbussipzxhwaxjlc19hday7afqw  280f44d41171faf315107e9061c9eb7e0d4770f4&style=small

    United States
    Age 25 - 34

    5 hearts
    May 2019

    Sachiko and Kurara are very kind people. Though wasn't able to see them much due to being out all day, I would very much reccomend this homestay.

How do I book?

Contact the host to check their availability and ask them any questions you have about staying with them. Once the host confirms they’re available for your dates, you can complete your booking.

When do I pay?

Once a host confirms they're available, you can go ahead and pay the 15% booking fee (maximum of 250 $£€ for longer term bookings) using a choice of payment methods: Visa, Mastercard, American Express, Maestro, Laser, JCB & PayPal (not available in certain countries). You then pay your host on arrival or as stated by your host on their profile and agreed by you on booking. Please be cautious if a host requests advance payment if its not included on their profile. Our hosts have been advised that if they wish to request advance payment they must make this explicit in their profile. We do not recommend the use of Money gram or Western Union.

When can I share my contact details?

Host and Guest email address, phone number and home address will be exchanged in a confirmation email sent to both immediately after a booking is completed. It's against our policy for Guests and Hosts to exchange direct contact details via our messaging system.

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