What if a guest wants to see my home before booking?
For privacy and safety reasons, we encourage all hosts and guests to complete their booking through our website before meeting in person. Our site works on a request based booking model specifically to enable both parties to get comfortable with each other, by asking lots of questions and learning about each other, prior to the booking being confirmed.
We would always ask hosts and guests to ensure they engage as much as possible during the request booking process to ensure both parties are comfortable before proceeding with the booking. You can also avail of our Video message feature, which allows the guest to record a max 5-minute video to introduce themselves (and the host to show their place, using a mobile phone), provided that no contact details are shared in the video.